Louise Clouâtre, President

Louise Clouâtre is the founder of Centre-Arch Inc. and brings significant knowledge, expertise and experience in Information Management, Information Technology, Project Management and Organizational Change Management.

Mme Clouâtre has over 30 years of experience in the Canadian federal public service, evolving from software engineering to all facets of public sector and business management.  Her extensive experience has been acquired with several government departments, including Public Services & Procurement (formerly PWGSC), Industry Canada, Justice, Environment, and the Department of National Defence.  With a strong background in IT, Louise has a ten year track record of leadership, management and associated competencies at the Executive level.

Louise, who is fully bilingual, has extensive expertise in the management of large and complex operational programs, projects, as well as policy development within several varied environments.

Over her career, Mme. Clouâtre has made a significant contribution to the strategic planning and successful implementation of organizational transformations.  Many of these initiatives focussed on technological change and shared services using ERPs such as PeopleSoft, SAP, and Oracle Financial, all in multiple stakeholder environments across numerous business lines and units.

Louise was instrumental in the development of the strategic approach and the successful organizational transition at Environment Canada, as leader of a newly created Application Directorate.  This initiative encompassed implementing a new change management process; the integration of IT resources from multiple sectors; the implementation of a result based project management structure; the management of the department’s application portfolios; and the development of an innovative policy for managing departmental software.

From an international perspective, while with Industry Canada, Mme. Clouâtre represented Canadian interests on the Standing Committee on Information Technologies (SCIT) E-Filing task force of the World Intellectual Property Office (WIPO).

More recently for the Department of National Defence, Louise directed a $350M portfolio of complex IT projects where she provided on-going leadership, project life cycle guidance, strategic advice on governance constructs and supporting processes, stakeholder engagements, partnership development and specific IT/IM policy.

Louise holds a Bachelor of Administration from the University of Ottawa and a Master of Electronic Commerce from Dalhousie University.  She obtained a Certificate in IT Project Management from the Institute for Government Information Professionals, and also holds the Certified Fraud Examiner (CFE) accreditation from the Association of Certified Fraud Examiners in Austin, Texas, USA.